FAQ

Everything you're wondering.

The questions students ask most before they start with Harbor.

What is Harbor?

Harbor is an exam readiness system for your exact class. You add your course materials, and Harbor tells you where you stand and the single best thing to study next — an honest answer to one question: are you ready?

How does the Readiness Map work?

Harbor breaks your course into small, testable elements and marks each one solid, uncertain, or weak, weighted by how much it tends to move your grade. Together they form your Readiness Map — one live percentage plus a clear view of what's strong and what still needs work.

How does Harbor know what matters?

It reads your exact materials — your section, your professor's emphasis, your exam timing — rather than a generic version of the subject. Each element is weighted by likely impact, so your effort goes to what actually counts on this exam.

How is Harbor different from ChatGPT or Quizlet?

Generic AI answers anything but knows nothing about where you stand. Flashcard apps still make you decide what belongs in the deck, then drill everything equally. Harbor diagnoses: it measures your readiness and points you at the one move that matters most, grounded in your own material.

What can I upload?

Permitted study material only: your own notes, professor-provided slides and syllabi, review guides, and past exams your instructor has released. Don't upload anything under a confidentiality or honor-code restriction, or content you don't have the rights to use.

Is using Harbor cheating?

No. Harbor helps you prepare before graded moments — it maps material, measures readiness, and explains concepts so you learn them yourself. It won't complete assignments, generate work you'd submit, or help during a closed exam. Your course and school policies always come first. See our Academic Integrity page.

Does Harbor do my work for me?

No. Harbor helps you understand what matters — you still learn the material, answer the questions, and decide what you know. It won't generate work you'd submit as your own.

Can I use Harbor during an exam?

No. Harbor is for preparation before the test. Don't use Harbor during exams, quizzes, or restricted assignments.

What if my professor has rules about AI tools?

Follow your course rules first, always. Harbor is designed for preparation and readiness — not live test help or anything that breaks your class policy.

Does Harbor train on my files?

No. We don't train public models on your uploaded materials. They exist to power your readiness experience and stay tied to your account.

Can I delete my account and materials?

Anytime, from your account. When you delete your files or your account, they're removed — no hidden retention.

How do I manage my account?

Everything — your profile, plan, materials, and saved maps — lives in your account settings once you're signed in. You can update your details, change your password, or delete your data anytime.

Can I use Harbor on multiple devices?

Yes. Sign in with the same account on web or mobile and your classes, uploads, and readiness progress stay synced.

Is there a free readiness check?

Yes. You can map one class, run a short diagnostic, and see your first readiness read with a next move — no credit card required. Upgrade when you want Harbor working across all your classes.

What's included in Harbor Performance?

Performance keeps your Readiness Map active across every class, with deeper review tools, stronger priority signals, and full progress tracking.

How does billing work?

Free is free. Harbor Performance is billed monthly, and Harbor Elite is a school-year plan billed once annually. Billing begins only when you choose a paid plan — see Pricing for details.

Can I cancel?

Yes, anytime, from your account. Access continues through the period you've already paid for, and your maps stay available while your plan is active.

Who builds Harbor?

Harbor is built by students, builders, and educators who care about making getting ready clearer, faster, and less of a guess.

Still have a question?

Email us at hello@readyatharbor.com — students and instructors both welcome.

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